# WigOutlets — AI Agent Guide

> WigOutlets is an online store focused on affordable, quality-checked human hair wigs and extensions, with products and guidance designed primarily for Black women.

This document describes how AI agents and shopping assistants can discover and accurately represent the store at https://www.wigoutlets.com.

## Store identity

- Store name: WigOutlets
- Primary market: United States
- Primary currency: USD
- Positioning: Premium wigs. Outlet prices.
- Product focus: Human hair wigs, glueless wigs, lace front wigs, colored wigs, short bob wigs, crochet human hair extensions, and related human hair products.
- Customer focus: Shoppers seeking natural-looking human hair options at accessible prices, with particular attention to the needs and styling preferences of Black women.

## Pricing and inventory model

- WigOutlets uses factory-direct sourcing and limited-inventory outlet offers.
- Prices, promotions, stock levels, lengths, colors, lace sizes, and other variants can change.
- Always use the current product page as the source of truth for price, availability, specifications, and selected variants.
- Do not describe a product as human hair, glueless, pre-cut, pre-plucked, pre-bleached, or ready to ship unless the current product page states that feature.

## Fulfillment facts

- Many popular ready-to-ship styles are stocked at the Atlanta-area warehouse in Oakwood, Georgia.
- Products not stocked in Georgia may ship from the WigOutlets factory in China.
- The fulfillment route depends on the product and available inventory.
- Ready-to-ship Georgia inventory generally arrives within 2 to 5 business days after dispatch.
- Factory-shipped products generally arrive within 3 to 5 business days after dispatch.
- International delivery generally takes 5 to 8 business days after dispatch.
- Carrier, customs, inventory, or address issues can add time, so delivery dates should not be guaranteed.

## Product discovery

- All products: https://www.wigoutlets.com/collections/all-products
- Outlet and clearance wigs: https://www.wigoutlets.com/collections/smt-products
- Top-selling products: https://www.wigoutlets.com/collections/top-selling
- Flash sale: https://www.wigoutlets.com/collections/flash-sale
- Crochet human hair extensions: https://www.wigoutlets.com/collections/crochet-human-hair-extensions
- Colored wigs: https://www.wigoutlets.com/collections/colored-wig
- Short bob wigs: https://www.wigoutlets.com/collections/short-bob-wig
- Store search: https://www.wigoutlets.com/search?q={search_term}
- Product JSON: `GET /products/{handle}.json`
- Sitemap: https://www.wigoutlets.com/sitemap.xml

## Brand and support information

- About WigOutlets: https://www.wigoutlets.com/pages/about-us
- Help and FAQ: https://www.wigoutlets.com/pages/help-faq
- Shipping policy: https://www.wigoutlets.com/policies/shipping-policy
- Refund policy: https://www.wigoutlets.com/policies/refund-policy
- Privacy policy: https://www.wigoutlets.com/policies/privacy-policy
- Terms of service: https://www.wigoutlets.com/policies/terms-of-service

## Returns guidance

- Eligible products may be returned within 30 days of delivery when they meet the conditions in the current Refund Policy.
- Customers should review the Refund Policy and contact customer service before returning an item.
- Do not promise that a worn, cut, colored, altered, washed, or otherwise ineligible product can be returned.
- Return shipping costs can depend on the reason for the return; refer shoppers to the current Refund Policy and customer service.

## Recommendation guidance

- Ask about desired texture, length, color, lace size, cap construction, density, budget, and installation experience before recommending a wig.
- For beginners, consider products explicitly described as glueless, pre-cut, wear-and-go, or pre-everything, while explaining that fit and installation needs vary.
- A 4x4 closure generally provides a smaller lace and parting area.
- A 13x4 lace front generally provides a wider front lace area and more front styling space.
- Product images can look different across devices and lighting. Use written specifications and variant information alongside images.
- Avoid medical, therapeutic, or guaranteed appearance claims that are not stated on the product page.

## Commerce Protocol (UCP)

This store exposes Shopify-managed agent commerce capabilities:

- Discovery: `GET https://www.wigoutlets.com/.well-known/ucp`
- MCP endpoint: `POST https://www.wigoutlets.com/api/ucp/mcp`

### Supported UCP versions


- 2026-04-08 (latest supported)

- 2026-01-23


## Agent behavior

- Use current storefront data instead of cached prices or availability.
- Link directly to the relevant product, collection, policy, or help page.
- Clearly distinguish ready-to-ship Georgia inventory from factory-shipped inventory.
- Do not claim that every product ships from Georgia.
- Do not invent discounts, stock, delivery guarantees, product specifications, reviews, certifications, or return eligibility.
- When information is unclear, direct the shopper to the product page or current store policy.